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About: Peter DeCaro
Profile: Peter DeCaro is Director, Kit Social Product Management. His background spans over 17 years of customer, product and technical support expertise. Peter is available to assist with any technical support questions by contacting him via email, below.
E-mail: support@kickapps.com
Posts by Peter DeCaro
Intermittment Outages – CMS Environment
February 13, 2012
2/13/2012 – 5:02EST This issue has been resolved. Effected services should now be restored. Thank you all for your patience in this matter. ——————————————————————————————— 2/13/2012... Read more »
Merge of KIT Social into KIT Cloud
February 10, 2012
Dear KIT Social Customer, As indicated in a message that you received from us on Wednesday, February 8th, KIT digital is planning to merge KIT Social into KIT Cloud (URL = http://www.kitd.com/js/eloqua/elqRedir.htm?ref=http://www.kitd.com/wp-content/uploads/2011/08/KIT-Cloud.pdf)... Read more »
CMS Maintenance
February 09, 2012
3:30pm EST – 2/9/2012 We are currently performing some maintenance within the CMS environment which relates to the updates of SSL certificates. There should be no downtime as a result of this work. Read More →
IMPORTANT: Facebook Authentication Change – Planned for Feb 1, 2012
January 30, 2012
Tuesday_January 31, 2012 The KIT Social Platform has been upgraded to accommodate the recent Facebook change to JavascriptSDK (as noted below). Users should be able to enable Facebook Connect by using the documentation as outlined here: http://www.kickapps.com/documentation/index.php/Facebook_Connect_and_KickApps Monday... Read more »
Video Transcoding & Play Problems
January 26, 2012
11:47am EST – 1/26/2012 Earlier this morning several reports involving video transcoding issues and problems related to videos playing within KA communities were reported to our team. These issues have been resolved and all videos should... Read more »
Release to Address Firefox Version 9
January 24, 2012
1:57pm EST – 1/25/2012 Code is being deployed into production now which should correct the issue with FF9, noted blow. 8:24am EST – 1/25/2012 The release noted below has been delayed– Once a firm date has been established,... Read more »
Incrememental 5.7.1 Release Notes
January 18, 2012
5.7.1 Incremental Release Notes: API 1. API > Get All Comment > Deleted comment (Group and Profile) is not displaying in payload response when user delete that comment via API as well as hosted platform. - Fixed payload response... Read more »
Replication Maintenance on CMS Environment
January 03, 2012
At 8:00am EST on Thursday, 1/5/12 we will be performing maintenance in our CMS environment which should only impact CMS clients. This maintenance will result in approximately 1 hr or downtime when sites within the CMS environment will be unable... Read more »
