The Social Workplace Isn’t a Silo

The Social Workplace is undergoing a transformation from being a closed off silo to one that deeply integrates real-time data from external sources—social experiences created and managed by the company as well as the broader social web.

For the Enterprise, KickApps is a new Social CRM platform that enables companies to create online engagement experiences, used by marketers, customer support and product development teams that delivers actionable social graph data and insights.

With the tools that we have created, we are increasingly viewed as a ‘Social’ engine in the workplace–the typical scenario involves integration with and application like Sharepoint, and existing CRM, BI, or HR platforms, the combination of which provides a complete solution for community, conversation and collaboration.

Demand for KickApps in the workplace is driven by the need for integration of externally facing experiences that feed into an internal collaboration and social platform. Unlike just a few years ago, the Social Workplace is not a silo to the outside world and virtually every function in the enterprise requires the integration of external touch points, whether to customers, partners or a broader business community.

At KickApps we’re able to deliver a best-of-breed solution for social engagement (both customer and employee) that combines very well with a best-of-breed solutions for traditional document based collaboration. We believe this combination makes businesses more productive, agile and able to respond to customer needs.