Developers

Updates

Intermittent Outages – CMS Environment

February 17, 2012 
9:40AM EST: The issues with the CMS environment have cleared. 8:05AM EST: We are experiencing some intermittent issues in the CMS environment causing outages. Our Engineers are working on...

Intermittment Outages – CMS Environment

February 13, 2012 
2/13/2012 – 5:02EST This issue has been resolved. Effected services should now be restored. Thank you all for your patience in this matter. ——————————————————————————————— 2/13/2012 – 2:36PM EST We...

Merge of KIT Social into KIT Cloud

February 10, 2012 
Dear KIT Social Customer, As indicated in a message that you received from us on Wednesday, February 8th, KIT digital is planning to merge KIT Social into KIT Cloud...

CMS Maintenance

February 9, 2012 
3:30pm EST – 2/9/2012 We are currently performing some maintenance within the CMS environment which relates to the updates of SSL certificates.  There should be no downtime as a...

Intermittent Outages – CMS SITES

February 2, 2012 
At approximately 5:00pm EST, hardware supporting CMS hosted sites began experiencing intermittent outages. Our technical support team is currently investigating the root cause for these issues. We will provide...

Intermittent Outages

January 31, 2012 
**Update 2/1/12 10:50am EST**: Our alerts have cleared and it appears that these issues have resolved themselves. We will continue to monitor and update if necessary. Thank you for...

IMPORTANT: Facebook Authentication Change – Planned for Feb 1, 2012

January 30, 2012 
Tuesday_January 31, 2012 The KIT Social Platform has been upgraded to accommodate the recent Facebook change to JavascriptSDK (as noted below).  Users should be able to enable Facebook Connect...

Video Transcoding & Play Problems

January 26, 2012 
11:47am EST – 1/26/2012 Earlier this morning several reports involving video transcoding issues and problems related to videos playing within KA communities were reported to our team. These issues...