Services

Creating successful social web experiences requires much more than just a great technology platform. The KickApps Client Solutions team and partner eco-system offers unparalleled experience, expertise, creativity and knowledge, from working with some of the most well known brands in the world on hundreds of deployments. You can engage with the KickApps Client Solutions team to manage your entire project or bring us in as an integral member of your digital team (we work very well with internal teams and agencies). 

Our team and partners work closely with you on aspect of your KickApps implementation, from defining your company’s social media strategy, to designing your site’s social experiences, creating and deploying your KickApps powered website, videos and widgets, meeting your custom development needs, providing technical support and training. Whatever stage you’re at or whatever your needs are, we can help you manage and grow your website and online community.

Strategy Consulting

Social media has become an instrumental component to any company and web publisher’s business and marketing strategy. KickApps Strategy Consulting is staffed with experienced executives with backgrounds in social media, online community building, marketing, advertising, web design and development. Our team will work with your business, marketing and technical teams to define a clear social media strategy and executable plan that maps to your business, marketing, sales and online goals.

• Introduction and review of Social Media strategies
• Brand and industry analysis
• Technical and strategic assessment of current social media implementation
• Recommendations for expanding and improving your current Social Media presence
• Transform your objectives into an actionable plan

Implementation

KickApps has designed and created social media websites, customized video players, widgets and WidgeADs™ for many of the world’s largest brands, media & entertainment companies and sports teams. Our Client Solutions team can provide resources to compliment your existing technical and design teams or use KickApps to implement your entire Social Media Strategy.

KickStart Assistance

1. Platform and application overview training for your implementation team and Q&A via phone/webinar session
2. Follow up implementation consultation/Q&A via phone/email

KickStart Implementation

1. Design review
2. Design implementation
3. Performance optimization recommendations
4. Single Sign-On (SSO) integration consultation

Publisher Solutions

1. KickApps publisher solutions are based on leading open source software
2. Custom implementation and integration of a complete publisher solution: KickApps + Joomla and KickApps + Wordpress

Custom Projects

1. Widgets
2. Video players
3. Application development 
4. WidgeADs
5. iPhone applications
6. Facebook Connect

Defined Projects

1. SSO integration
2. Data import/export 
3. Custom integration of social features (user commenting, ratings and favoriting) on editorial content

Manage and Grow

Technology is just one part of the equation. Drawing from the experience of working with many of the industry’s most successful social media websites, the KickApps Client Solutions team can help you develop launch and website growth programs, or manage your existing online community. 

Multiple Technical Support Offerings

1. 24/7 customer support
2. Dedicated Technical Account Manager
3. Online Support Portal and Email Trouble Ticket Submission
4. Periodic Site Audits
5. SLA with guaranteed uptime

Community Management and Moderation

1. Define moderation strategy
2. Align resources
3. Actively manage your community

Promotion/Viral Marketing

1. Help grow and promote your community
2. WidgeAD campaigns

KickApps Platform Training

Custom training sessions to ensure your team is maximizing the benefits of the KickApps platform

General social media training

Custom training sessions for your team on social media best practices, includingb community management, programming and marketing